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Chatbot (chatbot) is a software agent that automates and facilitates communication between a company and users through instant messenger, website and application chats. The “smarter” the bot, the more functionality it can take on and more successfully cope with its tasks.

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0years of development
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Service improvement

The chatbot communicates with several clients at the same time. Fast and accurate AI responses increase their satisfaction. The software agent can analyze the needs of each user and help develop promotional offers.

Cost reduction

Automation with virtual chat partners cuts funding for customer service and support. Bots do not need to eat, drink, sleep or be distracted, and users receive competent answers to their requests in instant messages 24/7.

Wide use

Chatbots are used in customer service, marketing, education, healthcare, finance and other areas of activity. They can be implemented as an assistant, operator or consultant in a company's CRM, ERP, online store and other web applications.

Great functionality

Smart assistants quickly provide information about products, services and promotions. They integrate with various systems and messengers, analyze and save data. The full set of bot functions directly depends on what tasks the company wants to solve.

All services are provided according to the Time & Material model in the format of outsourcing or outstaffing of specialists

2 000 — 3 600Cost of 1 hour of work
From 5 hours Minimum order quantity
From 300 000Average cost per month

* Discounts and bonuses are provided for regular customers. To evaluate all the advantages, test our capabilities for free and get a detailed plan for the implementation of your task, just call or email us.

Outsourcing of specialists in MediaTen


Reliable company

Cooperation with our agency is the choice of a team of IT specialists with more than 12 years of experience in development. In the Runet rating, we take 1st place in outstaffing in Yekaterinburg and 10th in Russia.


Flexibility in work

Our employees have sufficient skills to quickly connect to the tasks of the project. You don't have to staff, search, or overburden your team.


Scrum approach

Development is carried out according to the project backlog: transparently, continuously and in compliance with deadlines. After each sprint, a report on the solved and open tasks for the next stage is created and sent.

Stages of cooperation



We find out what problems the system should solve for your company. We make a roadmap of the project and draw up an estimate.


Appointment of a specialist

We select an employee to develop a scenario agent, a prompter or a “smart” bot with artificial intelligence.

CV approval

We send the resume of the candidate and wait for your confirmation. If in doubt, you can conduct an interview and testing.


We sign a contract for the provision of services only after your approval of the budget, deadlines and the executor of the order.


We work in sprints and send progress reports. We can connect to our system to track the stages of the project.

Chatbot is ready

We provide all closing documents after testing the bot. We offer cooperation as technical support.


We are trusted

Customer reviews



Our team almost never has free resources, so we negotiate in advance. If everything suits everyone, then we conclude an agreement and book a time in advance. We try to approach cooperation flexibly and find compromise solutions regarding interaction.

We are interested in long-term cooperation and therefore we consider interesting and long-term projects as a priority.

The cost of one hour of a programmer's work starts from 2000 rubles and depends on the format of work and the skill level of a specialist.

Our company adopted the following gradation of developer levels: Middle, Middle+, Senior.

Time-use tracking is carried out by means of a preliminary assessment of the project, preparation of a full estimate of works

We provide daily and weekly reports. You can also follow the work of our specialists online (Kanban).

We discuss this issue and agree with the client immediately. Even when analyzing the project, we consider the difficulties and risks. But in the process of work, technical difficulties may arise, which we cannot influence. Such difficulties include connecting and linking third-party services and APIs that have violations in the documentation.

If the deadline is not met due to our fault, then we take all the risks.

1. You provide us with brief project requirements:

  • technical specifications,
  • access to the code (sign NDA),
  • indicative budget,
  • deadline.

2. We conduct a preliminary analysis and audit of the product.

3. We organize a joint conference in skype / zoom with our manager and technical director.

4. We sign a contract.

5. We select specialists for your tasks (cost calculation according to the rate).

It is possible to perform a small test for free by your chosen specialists.

We have 3 forms of cooperation:

1. Full-time (booking from 1 month). Full time, the specialist works full time, the interaction is carried out in the outstaffing format. The cost is formed based on the hourly rate of the specialist, paid weekly (Time & Material).

2. Part-time (min order is 5 hours). Part-time employment, payment for the hours actually worked by a specialist on a task.

3. Product development. Comprehensive development of an individual solution. Work strictly according to the estimate, where there are clear deadlines and cost. The estimate is made on the basis of the technical task. The final cost is formed taking into account all risks, payment is expected 50/50.