An electronic document management system (EDMS) is a set of software tools for the exchange of documents in electronic form between organizations or individual users. Replacing paper media simplifies and automates the transfer and processing of information.
B2B (Business-to-Business) and B2C (Business-to-Consumer) personal accounts are web interfaces that contain individual accounts and transaction histories. They replace or facilitate the work of managers and allow businesses and customers to conveniently interact with the company.
Chatbot (chatbot) is a software agent that automates and facilitates communication between a company and users through instant messenger, website and application chats. The “smarter” the bot, the more functionality it can take on and more successfully cope with its tasks.
An aggregator is a service that is an intermediary between companies and customers. It is a catalog of goods and services from several suppliers. It gives organizations an additional sales platform, and buyers the opportunity to compare products and make a profitable choice.